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UPPCF enlarged its area of operation through setting up processing units and distribution of various agricultural inputs by opening its offices in every district of the province and at every regional headquarter of the state besides branches at important Mandi stations within and outside the state. With this expansion, data collection from all the offices became a bottleneck in the quick data processing. Organization evaluated need for a better system with quicker collection of data from district offices and faster compilation into reports at the district, regional and the head office.

Customer Profile

U.P. Cooperative Federation Ltd. popularly known as PCF (Pradeshik Co-operative Federation) was established on Jun 11th, 1943 in Lucknow (India), the state capital of U.P. It is the most populated state of the country. It was aimed at serving the masses in general and the farmers in particular, through procurement of their agricultural produce and it’s marketing to consumers

Solution

PCF decided to go web based ,to organize and promote the efficient flow of transaction information, and to reduce cost and complexity invloved. As per Right to Information Act 2005 enacted by the Parliament of India, PCF had to publish the information under Sec. 4 (1) (b) of the Act on various issues relating to the institution through its computerized network.

In order to achieve these objectives, PCF contacted UPDESCO for development of a Management Information System for facilities management, and network support, MARG, along with UPDESCO, was entrusted with the development and maintenance of the project, which had to fulfill the following business requirements:

•	Allocations processing
•	Net proceeds processing
•	Employee Service Book management
•	Leave and Promotion assessment
•	Cancel / replace / delete processing
•	Daily Progress Reporting
•	Master and reference data
•	Participant profile data
•	Query processing
•	Bulletin board
•	Tender posting
•	Phone Directory
•	Citizen Charter
•	Godown Status
•	Federation Asset information
•	User Creation

Project comprised of 3 modules:

•	Employee management
•	Citizen Interaction module
•	Management information System

The major challenges faced by MARG during execution of the project were:

•	Evolution and adoption of industry standards and practices
•	Aggressive project schedule
•	Change of processing pattern and reporting format in organization in between the development process
•	High performance and scalability requirements
•	Coordination across organization and developers

Benefits

•	Instant access to data.
•	Standardization of reporting formats.
•	Quick data transfer and error resolving.
•	fficient reporting
•	Organizational information for common people